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returns policy
SSA want you to be completely satisfied with all purchases made from us, therefore to ensure your complete satisfaction we offer a 30 day money back guarantee policy*. In the unlikely event that you wish to return your goods to SSA please follow the notes below:


1. Any unwanted goods must be returned within 30 days of original receipt.

2. We will refund the value of all returned items and the original delivery charges, providing the goods are in a perfect, saleable condition and in their original packaging.

3. Any goods returned to us are at your expense with transport fees of S$10 - S$30 . This does not affect your statutory rights.

4. If the goods do not reach us in a perfect, saleable condition and in their original packaging, then your right to a full refund may be affected.

5. Refunds will be actioned after the goods have been received at your place. Note: We aim to process all refunds within 2 weeks of receipt.

* Our 30 Day money back guarantee does not include custom made items or items made to order.

Returns Refusal
Goods returned to us that do not meet our returns criteria will not be processed.

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